Although the vast majority of our patients are very kind and considerate to our staff, occassionally this does happen at our Surgery.
Please read the message below and watch the short video.
The Doctors and Staff at Billinghay Medical Practice
Every day General Practice staff across the UK receive verbal, and sometimes physical abuse from the very people they are trying to help.
This abuse must stop
It is not ok for our staff to be subjected to aggressive and abusive language when they are doing their job. The words that patients use stay with our staff long after they have finished their shift. Some become hardened to it, some think it’s part of the job. Others go home and cry, some might leave because they just can’t face another day of rude and aggressive language.
Please watch this video which has been made by staff from UK general practices and remember, we are always doing our best often in very difficult and challenging circumstances with limited resources.