GP Annual Patient Survey

Posted on July 22nd, 2020

Please follow the link to see the results from the Annual Patient Survey.

Summary:

Where patient experience is best

• 95% of respondents find it easy to get through to this GP practice by phone

Local (CCG) average: 64%, National average: 65%

• 90% of respondents are satisfied with the general practice appointment times available

Local (CCG) average: 62%, National average: 63%

• 89% of respondents describe their experience of making an appointment as good

Local (CCG) average: 65%, National average: 65%

Where patient experience could improve

• This practice has scored higher than their CCG average in every question

Thank you to all out patients that responded with the positive feedback.