AskMyGP

Posted on March 24th, 2020

AskMyGP (Link)

In response to the COVID-19 pandemic, from Tuesday 24th March, the Practice will use the AskMyGP system to allow patients to message their Doctor directly. Rather than having to wait for an appointment this system means that your message should be dealt with that day (if you message on weekdays until 4pm).  This service is available for all Doctor and Nurse Practitioner appointments. If you need to see a Practice Nurse or Health Care Assistant e.g. for a long-term condition review, injection, blood test or a smear test please telephone the surgery.

Our new service, AskMyGP, now means that you can request help from the practice when, where and how it suits you. Enjoy feeling more in control as you ask for help securely from your smartphone, tablet or computer. Bookmark the link in your browser so you don’t forget. If you don’t have internet access you can contact the practice by telephone and your request will be sent to the clinician who will contact you that day where you will manage by telephone or invited in that day to see the clinician.

What is AskMyGP?

It’s our online service where you can seek help from a clinician. The information you give us means the clinicians are better informed and can help you with your problem quicker.

• You can message us at any time.
• There’s no need to book ahead.
• You can ask for an individual clinician and check when they are working.
• You can look forward to prompt response in working hours.
• You can let us know and when it’s best to get back to you.

Please follow this link to access the system: access AskMyGP