We have two Health Care Assistants (HCA) working at the surgery.
The Health Care Assistants (HCAs) at Billinghay Medical Practice normally start work by 08:30. Their routine before they commence their clinic is:
- Recording the fridge temperatures
- Clean room
- Log onto the computer
- Prepare their trolley for the day’s clinic starting at 08:40
During their clinic they normally see patients in 10 or 20 minutes appointments for:
- Blood tests
- Blood pressure
- Memory checks
- NHS and over 75 Health Checks (normally on Tuesday PM or in the Wednesday extended hours clinic)
- Some injections
In between appointments, the HCA will check the sample boxes throughout the morning, complete tasks from the GP/NP which can include repeating samples and contacting patients to make further appointments. Complete scanned documents (letters) from the hospital requesting treatments to be carried out at the surgery (this requires the HCA to contact the patient and book and appointment).
In addition, we issue / return home BP monitors (when these are returned we average the readings and pass them through to the GPs).
One day a week, we each have admin time to finish tasks and letters and recall patients on secondary care initiated medication (specialised drug monitoring). All blood tests need recording and any abnormal results reporting to the GPs
Prior to finishing, we normally prepare for the following day’s clinic by printing of blood request forms.